Research & Insights

Evidence for operating AI at enterprise scale.

Original research, operating frameworks, and field analysis for teams responsible for production AI systems in complex and regulated environments.

ResearchVoice AI 3 November 2026 30 min read

GPT-Live and GPT-Realtime: The Architectural Trade-offs Behind Continuous Voice AI

OpenAI has made substantial progress in continuous, full-duplex voice AI. But the architecture gives conversational models more autonomy while making several forms of business control harder to enforce and optimizes TTFA latency at the expense of providing relevant results. The compromises deserve more attention than they're currently receiving.

Architecture analysis