Industries · Real Estate

Qualify leads without adding agents — real estate

Qualify leads, schedule viewings, and handle tenant requests. AI employees work in your CRM and property management stack.

80%+
Tier-1 inquiries automated
+30%
Lead-to-viewing rate
−35%
Tenant response time
>5×
Customer ROI
Industry benchmarks observed across AgentUnicorn deployments and comparable programs.
Use cases

Where AI employees take the load

9 workflows live in production across customer, sales, and back-office.

  • Lead qualification
  • Viewing scheduling
  • Tenant support
  • Maintenance requests
  • Rent collection
  • Lease renewals
  • Property inquiries
  • NPS
  • Win-back
Typical roles to hire

One platform. New role = config, not code.

10 ready-to-deploy roles. Add a new one without changing your stack.

  • Lead qualification
  • Scheduling agent
  • Tenant support
  • Maintenance triage
  • Rent collection
  • Lease renewal
  • Property inquiry
  • Outbound sales
  • NPS agent
  • Custom role
Stack

Reuse what works. Replace what doesn't.

We slot into your existing telephony, KB, and CRM — or replace the components holding you back. Both deployment modes available: cloud SaaS or on-prem.

Telephony / SIP / messengers
Dialer
Conversational / speech analytics
ASR (STT) / TTS stack
Knowledge base / search / RAG
LLM for your languages
Perfect fit: on-prem 15+ conversational FTE (actual or target, multiple roles); cloud 3+ FTE.
Integration scope

Connect to the systems that decide outcomes

Minimum pilot integration: one telephony path, plus one knowledge source, customer-action API, or CRM/ticketing workflow.

Telephony
SIP / PSTN / WebRTC · Twilio, Aircall, Talkdesk
Text channels
Messengers, WebChat, AppChat, VoiceChat
Operations
Tickets, cases, callbacks · Zendesk, Jira, Service Desk
Customer data
CRM, CDP, customer profiles
Core workflows
Eligibility, payments, orders · custom APIs and data mart
Deployment & security

Your infrastructure, your data, your rules

On-prem / private cloud
  • Full data sovereignty — runs in your data center
  • For regulated and low-resource environments
  • Source-code and extra-FTE licensing options
  • Enterprise on-prem setup in weeks
Cloud SaaS / your cloud
  • Fastest go-live — managed and auto-scaling
  • Live in days for mid-market and enterprise
  • Same runtime, same roles, same guardrails
  • New role or vertical = config and knowledge bases, not code
Security & compliance
  • In-country data residency
  • Rule-locked compliance steps and full audit trail
  • Highload, PCI-DSS-grade architecture experience
  • Call recording, redaction, QA scoring, and incident review
Guardrails

Guardrails are part of the runtime, not a checklist

Enterprise agents need deterministic boundaries around what they can say, what they can do, when they must ask for clarification, and when they must escalate.

1
Policy

Approved scripts, prohibited claims, regulatory wording, jurisdiction rules.

2
Identity & permissions

Who the agent is talking to, what it may disclose, and which actions it may take on your systems.

3
Runtime checks

Grounding, contradiction detection, generated-response checks, refusal logic.

4
Human handoff

Escalation triggers, call summary, disposition, and next-step routing.

Typical pilot plan

Designed for business validation

Week 1
Scope
Select one role, process, product, call types, and KPI targets.
Weeks 2–3
Build
Connect telephony, knowledge sources, and one action API. Configure persona, stages, and compliance steps.
Weeks 4–5
Live traffic
Run controlled pilot traffic with QA scoring, transcript review, and script iteration.
Week 6
Decide
Review containment, conversion/recovery, quality, and compliance exceptions against agreed thresholds.
Required inputs from you
  • Call recordings / scripts
  • Compliance policies
  • Knowledge base
  • Pilot traffic rules
  • Tool / API access
  • KPI baseline

Success decision: expand if the pilot beats agreed thresholds on containment, conversion or recovery, quality, and compliance exceptions.

Start a Real Estate pilot

Request pricing for your pilot

Six questions, under a minute. We respond within one business day to schedule a scoping call, where pricing terms are discussed.

Full request form →
FAQ

Real Estate questions, answered

Can voice AI qualify real estate leads and schedule viewings?
Yes — lead qualification, pre-screening, and viewing scheduling are core workflows. The agent integrates with your CRM and calendar systems to book appointments in real time.
Does it handle tenant support and maintenance requests?
Yes. Tenant inquiries, maintenance triage, and urgent request routing run as standard roles. The agent connects to your property management system to log and track issues.
Can it support multiple properties and markets?
Yes. One platform covers all your properties and markets. New regions and languages are configuration, not a new build. AI employees switch context between developments and portfolios mid-call.
How does it integrate with real estate CRM and PM tools?
We integrate with leading real estate CRMs and property management platforms. Agents read and write data in your systems so every call updates lead status, maintenance logs, and tenant records.

Get pricing for Real Estate

Share your deployment preference, languages, and target FTE. We'll respond within one business day to schedule a scoping call.